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October 15, 2019, 07:48:03 pm

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Is this forum dead?

Started by jimmyww, June 02, 2019, 10:24:13 pm

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jimmyww

WM sucks at customer service and this forum is pathetic.
I have two posts waiting to be approved by the nonexistent mods.
You guys suck.
I paid for the pro edition of this software and cant get any help or support!

sfriedberg

Well, jimmyww, who do you think you are cussing out, anyway?  If the developer (one guy, basically) isn't reading your email or moderating your posts, he won't be reading this either.  So you're basically sassing all the other members of the community.  Welcome, jimmyww.  (Hint, I'm not the developer or a forum mod, just another WM user.)

As for this forum being pathetic, it's all defined by member participation.  Why don't you get some contributions ready while you wait for your posts to be moderated, hmm?  Or you could just join all the rest of us pathetic forum people.  Quietly.

jimmyww

It took a while, but I was finally able to get through to WM support, still, the forum sucks (referring to the mods, not the users). I saw no way to contact the mods and the first time I opened a support ticket, I had a typo in my email and didn't realize it. Issue has been solved now, but I'm very disappointed in the forum.
And I didn't cuss at anyone.

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